The main reason we started purchasing from Bearing Replacements was because of convenience; they’re just around the corner from us, but we continue to purchase from them today. This is mainly because of the level of professionalism that they bring to their business and because they’ve set up their business to support ours. If they notice we’ve been using a part, they’ll start to stock it, which makes their business second to none for us.

The staff are friendly and supportive and if they haven’t got something we need, they’ll get it in for us, rather than turning us away. Neville may always be busy, but he will make time for us, and it’s great to see the business has grown, due in part to his hard work. He’s grown that business from just bearings to a wide range of parts and pieces. He now stocks a range of parts that we would have previously gone into town for, which makes the day-to-day running of our business more economical. We always get a reasonable price from Neville on parts. We don’t know how Neville does it, but we’ve had parts overnight from Auckland - he goes above and beyond for our business.

What really sets Bearing Replacements apart is their personal approach and willingness to adapt their business. They’ve set up their business to support ours, and that makes their service to us simply incomparable. I wouldn’t hesitate to recommend them.